Privacy Policy
Effective Date: March 2026
This Privacy Policy describes how AROIK Pte Ltd ("we," "our," or "us") collects, uses, and safeguards your information when you use our applications, including SGHaze, and any related services or platforms (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of data:
a. Non-Personal Information
App usage statistics (e.g., session length, feature interactions)
Device and technical information (e.g., device type, OS version)
General location (country or region)
Crash logs and performance analytics
b. Personal Information
We do not require you to create an account or provide personal information to use our Services. We do not collect precise GPS location data, health data, or any other sensitive personal information.
If you voluntarily contact us for support, we may collect your name and email address solely to respond to your inquiry.
2. How We Use Your Information
The data we collect may be used to:
Provide, maintain, and improve our Services
Monitor app performance and fix bugs
Analyse usage trends in aggregate
Respond to user inquiries or support requests
Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
3. In-App Subscriptions and Payments
SGHaze offers an optional monthly auto-renewable subscription ("SGHaze Premium") that unlocks additional features.
All payments are processed exclusively through Apple's App Store or Google Play. We do not collect, store, process, or have access to your payment card details, billing information, or financial data. All payment and subscription management is handled entirely by Apple or Google.
Your subscription status may be stored locally on your device to enable premium features. This information is not transmitted to our servers.
For information about managing or cancelling your subscription, please refer to your App Store or Google Play account settings.
4. Third-Party Services
We may use third-party tools (e.g., analytics providers, error tracking services) to help us maintain and improve our Services. These services may collect non-personal information in accordance with their own privacy policies. We do not control how third parties handle your data.
Third-party services we may use include:
Apple App Store (for iOS subscription management and payments)
Google Play Store (for Android subscription management and payments)
Analytics and crash reporting tools
5. Data Retention
We retain non-personal usage data only for as long as necessary to fulfil the purposes described in this policy. If you contact us for support, we retain your communication only for as long as needed to resolve your inquiry and for a reasonable period thereafter.
We do not maintain user accounts or databases of personal information.
6. Your Rights
You have the right to:
Request access to any personal data we may hold about you
Request correction of inaccurate personal data
Request deletion of your personal data
Withdraw consent for data processing at any time
Since we collect minimal data and do not require accounts, in most cases there is no personal data for us to provide or delete. If you have contacted us for support and wish to have your correspondence deleted, please email us and we will process your request promptly.
To exercise any of these rights, please contact us at support@aroik.ai.
7. Children's Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@aroik.ai and we will promptly delete such information.
8. Security
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of our Services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 Email: support@aroik.ai 🌐 Website: www.aroik.ai