Privacy Policy

Effective Date: 21 April 2025

This Privacy Policy describes how AROIK PTE LTD (“we,” “our,” or “us”) collects, uses, and safeguards your information when you use our applications, including AIAgentPolicyAssist, and any related services or platforms (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

a. Non-Personal Information

  • App usage data (e.g., session length, feature interactions)

  • Device and technical information (e.g., device type, OS version)

  • Crash logs and performance analytics

b. Personal Information

We do not collect personally identifiable information unless you voluntarily provide it (e.g., by contacting us for support or submitting feedback).

2. How We Use Your Information

The data we collect may be used to:

  • Improve the performance, usability, and content of our Services

  • Analyze user behavior and enhance the user experience

  • Identify and fix bugs or technical issues

  • Respond to user inquiries or support requests

We do not sell or share your personal information with third parties for marketing or advertising purposes.

3. Data Retention

We retain usage data and app analytics only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

4. Third-Party Services

We may use third-party tools (e.g., analytics providers, error tracking services) to help us maintain and improve our Services. These services may collect anonymized data in accordance with their own privacy policies. We do not control how third parties handle your data.

5. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will promptly delete it.

6. Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

7. Your Consent

By using our Services, you consent to this Privacy Policy. If you do not agree, please discontinue use of the Services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the “Effective Date” and, where appropriate, via in-app notice or email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: support@aroik.ai
🌐 Website: www.aroik.ai