Privacy Policy for Pictogram Flashcards
Last Updated: November 5, 2024
Introduction:
Pictogram Flashcards ("we," "our," or "us"), a product of AROIK PTE. LTD., is committed to protecting the privacy of children under the age of 13 ("children"). This privacy policy explains our practices regarding the collection, use, and disclosure of personal information from children, in compliance with the Children's Online Privacy Protection Act (COPPA).
Information We Collect:
AROIK PTE. LTD. collects very limited information from our users:
Feedback: When users choose to contact us, they will be redirected to their default email client. Any information shared through email is voluntary and subject to your email provider's privacy policy. We only receive the information you choose to include in your email.
Purchase Information: Transaction data related to in-app purchases, processed through the app store's payment system.
We do NOT collect:
Device identifiers
Usage tracking data
Location data
Personal information
Photographs or videos
Voice recordings
Social media information
Any other automated data collection
How We Collect Information:
Information is collected ONLY when:
A user voluntarily contacts us via their email client
A user makes an in-app purchase through the app store
Use of Information:
AROIK PTE. LTD. uses the collected information solely to:
Address user communications and improve our app
Process and verify in-app purchases
Provide customer support when requested
Information Sharing:
AROIK PTE. LTD. does not share, sell, rent, or trade any user information with third parties. Limited exceptions include:
App store payment processing for in-app purchases
Legal requirements (court orders, law enforcement requests)
Protection of rights and safety
Data Security:
We implement reasonable security measures to protect any submitted information, including:
Secure email communication through your chosen email provider
Secure payment processing through official app store channels
Limited access to communication records
Parental Rights:
Parents/guardians have the right to:
Limited access to communication records
Request deletion of any communications their child has sent
Request information about any purchases made
Refuse further collection of their child's information
To exercise these rights, contact us using the information provided in the Contact Information section below.
Data Retention:
We retain communication records and purchase records only as long as necessary to:
Maintain purchase records
Comply with legal obligations
Resolve disputes
Policy Updates:
AROIK PTE. LTD. may update this privacy policy periodically. We will notify users of any material changes through:
App store updates
In-app notifications
Contact Information:
For questions about this privacy policy or our privacy practices, contact us at:
AROIK PTE. LTD. 100 Peck Seah Street, #08-14 PS100, Singapore, 079333
Email: support@aroik.ai
Phone: (+65) 8525 1995
Compliance:
This privacy policy complies with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA, visit www.ftc.gov/privacy/coppafaqs.shtm